< Back Case Study | BioTech Oncology
Apricity Health
Senior Product Design & Interactions
Summary
A smart commercial building leverages IoT sensors, real-time analytics, and a centralized control platform to monitor and optimize HVAC, energy, water, and power systems. The objective is to proactively identify infrastructure risks—particularly within critical pipeline systems—and prevent operational failures.
Key Insights
What it is
AI-augmented, EHR-connected virtual oncology nursing that delivers 24/7 patient support through licensed RNs and a clinical AI co-pilot.Problem
High oncologist burnout (>57%), increasing care complexity, and 17–30% of clinic workload that can be handled virtually.Solution (ApricityCare)
A fully staffed virtual RN team—guided by AI and evidence-based protocols—that executes care pathways, not just analytics.How it works
AI Co-Pilot: Codifies oncology protocols and CTCAE-based triage
Virtual RNs: 24/7 assessment, triage, education, escalation
EHR Integration: Works with 90%+ of systems, real-time documentation
Value
Offloads non-urgent care and education
Provides continuous patient coverage without increasing staff burden
Improves care quality, consistency, and data accuracy
Enables rapid deployment (no complex integrations)
Outcomes
67% of concerns occur after hours
90%+ are non-urgent (ideal for virtual handling)
17.5% improvement in data quality
Patient Benefit
Patients report symptoms anytime and receive timely nurse evaluation, improving early intervention and increasing likelihood of staying on treatment.
Website: Concept Prototype
Design, Wireframing and Prototyping
Figma
User Studies, interviews and testing.
Stakeholder interviews
Discovery workshops and listening sessions
One-on-one interviews
Graphs, charts and data: Excel